Employment Opportunities




If you feel you may be a good fit for one of the job openings listed below, please download and print out the application. Fill it out, and deliver or mail it to: Meals on Wheels for Western New York, 100 James E. Casey Drive, Buffalo, NY 14206. Please submit a resume with your application and please include your salary requirements. For questions about job openings, use the contact form below.


It is the policy of Meals on Wheels for Western New York not to discriminate against any employee or applicant on the basis of race, color, religion, sex, disability, national origin, age, sexual preference, marital status, genetic identity, status as a Vietnam-era special disabled veteran, union status or any other status protected by law (unless a bona-fide occupational qualification applies).

This policy governs all terms and conditions of employment including, but not limited to, hiring, selection, job assignment, promotion, compensation, discipline, leaves of absence, termination and access to benefits and training.

application-pdf Meals on Wheels for WNY Employment Application

Human Resources Manager

Position Title: Human Resources Manager

Reports To: Chief Financial Officer

Classification: Full-Time, Non-Exempt

Last Update: March 2019

Summary of Duties:  Provides comprehensive, pragmatic, and customer-focused HR guidance, support, and advice/coordination consistent with FeedMore WNY policies, procedures, and practices of human resources to staff and management.  Coordinates performance management process, manages all recruiting, assists with progressive discipline activities, handles compensation, payroll, benefits, employee assistance program activities and seminars, training and development initiatives, and various other human resources-related projects.  Manages employee handbook updates and ongoing edits and reviews and administers personnel policies.  Also provides HR administrative support on day-to-day basis and a comprehensive HR service to managers and staff within the organization.


  • Identifies, reviews, and advises on tasks related to recruitment and leads the recruitment process, including job description development, scheduling and conducting interviews, etc.
  • Ensures the execution of various pre-employment/background checks in a timely effective manner prior to positions being offered.
  • Prepares all new hire documents including offer letters and all paperwork necessary for personnel file.
  • Orients all new staff in policies and procedures including review of employee handbook and organization’s benefits.
  • Provides an advisory and consultancy service to staff and management on a range of human resources issues, to include personnel benefits and compensation, grievance matters, conduct, organizational change, and employee and employment relations.
  • Keeps up-to-date information regarding developments in human resources practices, employment legislation, and sharing of knowledge within team.
  • Reviews organization’s policies and procedures, including employee handbook and updates as needed, especially when employment legislation changes.
  • Performs bi-weekly payroll processing and acts as initial degree of contact for inquiries and issues related to payroll.
  • Develops, implements and maintains procedures and data for payroll and HR information systems, ensuring accurate recording of data.
  • Handles compensation issues to include research into job descriptions, reclassification, classification and criteria for advancement.
  • Consults with managers on performance appraisal reports.
  • Maintains organization’s personnel records, ensuring accuracy and confidentiality.
  • Updates human resources forms as necessary.
  • Is primary liaison for benefits’ vendors, including but not limited to benefit brokers and retirement plan vendors.
  • Develops training plan and oversees training activities in key areas, encouraging and supporting staff in their training and development.
  • Maintains focus on workforce diversity and related Feeding America reporting.
  • Serves as a member of and primary liaison to the Human Resource Committee and any other committees as needed.
  • Supports safety, employee appreciation and wellness committees and any other internal committees as needed
  • Performs other duties as assigned by the CFO and/or the President and CEO.

Qualifications Required:

  • Bachelor’s degree in Human Resources, Business or related fields
  • Five (5) years of experience in Human Resources field
  • Sound knowledge of policies and practices of human resources
  • Knowledge of management, supervisory, leadership methods and principles
  • Knowledge of organization and operating procedures and policies.
  • Knowledge of techniques of recruiting, interviewing, and selecting applicants for employment
  • Able to interpret employment legislation, policies and agreements
  • Excellent oral and written communication skills
  • Excellent computer software and hardware applications knowledge
  • Able to work alone on a broad variety of projects and effectively as a team player
  • Able to exercise effective judgment, sensitivity, confidentiality, and creativity to changing needs and situations
  • Able to deliver effective results, meet tight deadlines and targets
  • Good decision-making skills
  • Current and valid New York State driver's license and access to an automobile
  • Must be capable of lifting a minimum of 35 lbs.

Qualifications Preferred:

  • Strong level of influence and negotiation skills
  • Strong project management, time management, and leadership skills
  • Solid problem-solving, analysis, and business acumen skills

FeedMore WNY is an affirmative action/equal opportunity employer and is committed to respecting diversity and individual differences.

Please email responses to lwiza@mealsonwheelswny.org by 04/15/19.

Planned Giving and Cultivation Coordinator




SUMMARY OF DUTIES: The Planned Giving and Cultivation Coordinator is part of a dynamic development team with a diversified fundraising platform that includes annual fund, grants, special events, major gifts and planned and monthly gifts. The Planned Giving and Cultivation Coordinator sustains and grows the organization’s planned giving and monthly giving programs. The position also maintains the integrity of the donor database system, manages data integration into the organization’s donor database system, serves as the primary contact for third party vendors regarding lockbox services, and supervises the Development Associates.


  • Manage the portfolio of planned and monthly giving prospects/donors.
  • Identify prospects through organization’s existing donors and prospect research.
  • Manage relationship process for planned and monthly giving donors from prospect solicitation to post gift management.
  • In conjunction with the Strategic Gifts Director and Chief Development Officer, establish goals for contacts, visits and solicitations.
  • Work collaboratively with key staff, Board Members, and key lay leaders to cultivate and grow donor relationships.
  • Oversees function of management and maintenance of the organization’s donor databases.
  • Oversees the Development Associates and monitors staff training, development, and performance management.
  • Assists with donor acknowledgment letters and stewardship calls and other correspondence as needed.
  • Attend appropriate stewardship and recognition events to assist in management of activities, welcoming guests and gathering of feedback.
  • Maintain current knowledge of stewardship and non-profit trends and best practices, seeking out opportunities for professional development that will enhance job performance, including building networks with colleagues at peer institutions.
  • Performs other tasks or projects as assigned by the Strategic Gifts Director.


  • Bachelors’ Degree and minimum three years of experience in a related field
  • 2 – 3 years supervisory experience
  • Able to communicate clearly and concisely, both orally and in writing
  • Strong organizational, time-management and attention to detail skills
  • Able to work independently under the direction of the Strategic Gifts Director
  • Able to take direction well, using active listening skills, asking questions and taking notes
  • Proficient knowledge of Microsoft Office, Word, Excel and Outlook
  • Experience with CRM software such as Donor Perfect, Raiser’s Edge or Softrek Clearview
  • Ability to gain rapid, thorough proficiency in new software
  • Able to write reports and business correspondence and to effectively present information and respond to questions from managers, agencies, customers and the general public
  • Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Able to adapt well to change
  • Able to work in a team environment
  • Friendly customer-oriented personality
  • Have a professional attitude and appearance at all times, demonstrating excellent public relations and customer service skills
  • Must be capable of lifting a minimum of 35 lbs.
  • Current and valid New York State driver's license and access to an automobile

FeedMore WNY is an affirmative action/equal opportunity employer and is committed to respecting diversity and individual differences.

Please email responses to elucas@foodbankwny.org by 4/26/19

Site Assistant

POSITION TITLE: Site Assistant
JOB STATUS: Part-time
FLSA STATUS: Non-exempt
REPORTS TO: Site Manager

POSITION OBJECTIVE: Responsible for the daily delivery of meals to recipients by driving and/or serving routes.


  • High School diploma preferred.
  • Ability to read and write in English.
  • A current and valid New York State driver's license and assess to automobile.
  • Must be capable of lifting a minimum of 35 lbs


  1. Assume responsibility for loading vehicle and assist volunteers, if requested.
  2. Deliver meals according to proper food handling procedures.
  3. Remain at site upon return and deliver any meals that may need to be re-delivered.
  4. Obtain relevant information regarding recipients and record it.
  5. Make appropriate referrals to central office regarding recipient issues.
  6. Learn and implement Day Chairman procedures.
  7. Float from one site to another to ensure all routes are covered and meals are delivered.
  8. Other duties as assigned or needed.

Interested candidates should submit a cover letter, resume, and contact information to:

Ashley Yerdon
Director of Site Services

Van Driver (Substitute)

POSITION TITLE: Site Assistant Van Driver (Substitute)

JOB STATUS:Part-time – Approximate Hours: Monday-Friday 11:00 AM – 2:00 PM

FLSA STATUS:Non-exempt

REPORTS TO:Director of Site Services


POSITION OBJECTIVE: Responsible for the daily delivery of meals to recipients by driving and/or serving routes utilizing the agency van.



High School Diploma preferred.

Ability to read and write in English.

Ability to follow verbal and written instructions.

A current and valid New York State driver's license and access to an automobile if van is inoperable or unavailable.

Ability to pass a drug test, motor vehicle and background checks.

Knowledge of basic vehicle maintenance and safe driving.

Must be capable of lifting a minimum of 50 lbs.



1. Report to commissary garage at designated time to pick up and return van.

2. Assume responsibility for loading/unloading delivery equipment into and out of vehicle.

3. Deliver meals according to proper daily delivery procedures.

4. Obtain relevant information regarding recipients and record it.

5. Make appropriate referrals to the central office regarding recipient issues.

6. The following schedule will be maintained after meal delivery is completed:

a. Vehicle log completed daily.  Report maintenance problems or concerns.  Maintain van interior in clean and orderly fashion.

b. Follow established accident and fuel purchase procedures.

7. Other duties as assigned or needed.


Interested candidates should send application and resume to Myndi Block, Director of site Services (mblock@mealsonwheelswny.org by January 8th, 2017

Volunteer & Event Coordinator

Position Title: Volunteer & Event Coordinator

Reports To: Special Events Director

Classification: Full-Time, Non-Exempt

Last Update: April 2019

Summary of Duties: Primary responsibilities include managing third party events and food drives, coordinating and recruiting event volunteers, and overseeing the rental and use of the Community Learning Center, located at the James E. Casey location. The work schedule is Monday through Friday, with flexibility to regularly accommodate night and weekend shifts as events occur.


  • Coordinates volunteers for signature events large and small and third-party events
    • Oversees communications regarding food and fund drives or tabling events in coordination with Communications Team
    • Recruits and schedules volunteers for signature and third-party events; act as point person for special event volunteers from recruitment to management to acknowledgement
    • Helps with administering United Way Day of Caring projects by identifying and facilitating operations, staff and volunteer needs
    • Maintains up-to-date, accurate volunteer information on file and in the database, logging total volunteer hours and processes thank you letters for volunteers in a timely manner
  • Coordinates full-cycle food drive process and coordinates food drive events
    • Works with warehouse to coordinate drop offs and pickups of barrels for food drives; records information in internal documents in various formats including cloud based, specialized and proprietary software.
    • Maintains donor and donation information in the database
    • Processes donation acknowledgement letters and phone calls
    • Identify patterns and areas for growth and build and implement plan in cooperation with other team members to achieve the growth and track the metrics of success related to those growth programs
  • Manages rental and use of the Community Learning Center, located at the James E. Casey location, a 200 person capacity event and training space
    • Responds to general inquires and provides information regarding CLC rental and use
    • Conducts outbound calls and manages email to prospective and existing CLC rental clients for scheduling, contract development and negotiation, and follow-up as necessary; ensure contracts, insurance and all documentation is in place and maintained
    • Works with communications team to actively market the CLC
    • Manages set-up and break down of meeting space independently and with team if needed
    • Provides onsite, real-time support to rental clients during CLC events
  • Coordinates/attends community events while representing FeedMore WNY in a manner consistent with the mission
  • Coordinates and assists in providing tours of the Community Learning Center, James E. Casey Commissary and Holt St facility as requested
  • Assists with or manages other Development projects as directed
  • Delivers meals as needed
  • Other duties as assigned

Qualifications Required:

  • Associates degree or higher with a minimum of one to two years of experience in volunteer relations, events or fundraising for a not-for-profit or corporate organization
  • Excellent communication skills, both written and oral
  • Strong interpersonal and customer service skills
  • Innovative, self-starter who is able to work both independently and as part of a team
  • Ability to organize and prioritize work, be proactive, take initiative, resolve problems, follow through, and simultaneously manage multiple priorities to ensure goals are met
  • Knowledge of Microsoft Office, Word, Excel and Outlook
  • Flexibility to work evenings and weekends to support FeedMore WNY and Community Learning Center events
  • Passionate about the goals and values of FeedMore WNY
  • Current and valid New York State driver's license and access to an automobile
  • Must be capable of lifting a minimum of 35 pounds

FeedMore WNY is an affirmative action/equal opportunity employer and is committed to respecting diversity and individual differences.

Please email responses to cbarrett@foodbankwny.org by 04/18/19.


Learn more about volunteering with Meals on Wheels here: https://mealsonwheelswny.org/volunteer


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