Employment Opportunities

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EMPLOYMENT OPPORTUNITIES

JOIN THE MEALS ON WHEELS FOR WNY TEAM

If you feel you may be a good fit for one of the job openings listed below, please download and print out the application. Fill it out, and deliver or mail it to: Meals on Wheels for Western New York, 100 James E. Casey Drive, Buffalo, NY 14206. Please submit a resume with your application and please include your salary requirements. For questions about job openings, use the contact form below.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Meals on Wheels for Western New York not to discriminate against any employee or applicant on the basis of race, color, religion, sex, disability, national origin, age, sexual preference, marital status, genetic identity, status as a Vietnam-era special disabled veteran, union status or any other status protected by law (unless a bona-fide occupational qualification applies).

This policy governs all terms and conditions of employment including, but not limited to, hiring, selection, job assignment, promotion, compensation, discipline, leaves of absence, termination and access to benefits and training.

application-pdf Meals on Wheels for WNY Employment Application

Support Services Associate

POSITION OBJECTIVE

Provide excellent customer service through clerical duties related to clients, other MOW departments, and outside agencies as deemed appropriate by management, to ensure quality and timely service to all clients and staff while maintaining strict standards of confidentiality and exhibiting professionalism.

QUALIFICATIONS:

Associates Degree in Business, Technology or related field or a high school diploma and five years related experience

Excellent computer skills, including proficiency in keyboarding and MS Office programs.

Good verbal and written communication skills

Good organizational skills

Ability to multi-task and self-manage a myriad of tasks

Current and valid New York State driver’s license and access to an automobile.

Must be capable of lifting a minimum of 35 lbs.

 

RESPONSIBILITIES

1. Place new participants on ServTracker, maintain efficient route directions, and update participant meal delivery status when appropriate.  Accurately input daily participant meal delivery changes and monthly contributions.  Run daily meal counts, route directions, site reports and required reporting in the absence of the Support Services – Service Expeditor.

2. Onboard, train, schedule and otherwise manage a roster of front-desk volunteers to ensure coverage of reception and top-notch internal and external service.

3. Process client contributions (checks) using remote deposit and prep deposit materials for submission to the accounting office.

4. Process food stamp authorizations for client contributions.

5. Log the client contributions that are made in cash on the log sheet and give cash to the accounting office for deposit and have accountant verify cash amount and initial log sheet.

6. Create, copy, fax, duplicate, and/or distribute communications between and/or amongst clients, staff, and/or outside agencies using various software and a variety of office equipment.

7. Assist with vendor relationships and ordering for office/site supplies, tracfone minutes, business cards and other items as requested.

8. Assist in the routine maintenance of client files.

9. Answer and route telephone calls as second tier from reception and cover reception duties when needed.  Ensure second tier phone coverage is available when not able to answer phones.

10. Maintain electronic and paper training log for all Meals on Wheels staff.

11. Proactively maintain a myriad of other documents, including but not limited to: emergency staff contacts, internal phone directory, birthday list, organizational chart, kitchen cleaning schedule, as well as Support Services policy and procedure documents.

12. Manage AniMeals program, including signing up new clients, tracking food inventory, sorting and labeling food for delivery, and working with packing partner (e.g., BOCES).

13. Request department metrics each month, and tabulate them for management and board use. Maintain ongoing metrics on an annual and cumulative basis.

14. Assist with special projects and substitute in other teams when necessary or appropriate.

15. Other duties as so assigned or needed.

Interested parties should submit a resume to Rachel Leidenfrost, rleidenfrost@mealsonwheelswny.org, by June 27, 2017.  Thank you.

 

Site Manager - South Buffalo

POSITION TITLE: South Buffalo Site Manager

JOB STATUS:Part-time

FLSA STATUS:Non-exempt

REPORTS TO:Director of Site Services

 

POSITION OBJECTIVE:

This position is responsible for the operation and management of a site to ensure coverage for all site routes and effective relationships with both site assistants and volunteers.

 

QUALIFICATIONS:

• A high school diploma is required; and a college degree is preferred.

•A customer service oriented personality.

• A current and valid New York State driver's license and access to an automobile is required.

• Must be capable of lifting a minimum of 35 lbs.

 

RESPONSIBILITIES:

1. Supervision of the site, ensuring accurate and timely delivery of all meals to site recipients.

2. Delivery of meals as needed.

3. Recruit, train, supervise, evaluate and discharge volunteers.

4. Maintain volunteer information database and record weekly volunteer schedules.

5. Maintain census and complete daily and monthly reports.

6. Supervise all staff assigned to site, including ensuring accuracy and timely submission of senior aide timesheets and mileage reports and ensuring adequate daily route coverage.

7. Supervise proper handling of equipment and food.

8. Test the temperature of meals according to NYS Health Department standards ≥140F for hot and ≤45F for cold foods.

9. Assist the support team in route direction preparation.

10. Assist in volunteer and community relations.

11. Ensure all food is acceptable for delivery.

12. Communicate recipient health and safety issues to appropriate personnel.

13. Participate as needed in Meals on Wheels meetings, committees and sponsored events.

14. Other duties as assigned or needed.

Interested candidates should send application and resume to Myndi Block, Director of site Services (mblock@mealsonwheelswny.org) by June 2nd, 2017

 

Van Driver (Substitute)

POSITION TITLE: Site Assistant Van Driver (Substitute)

JOB STATUS:Part-time – Approximate Hours: Monday-Friday 11:00 AM – 2:00 PM

FLSA STATUS:Non-exempt

REPORTS TO:Director of Site Services

 

POSITION OBJECTIVE: Responsible for the daily delivery of meals to recipients by driving and/or serving routes utilizing the agency van.

 

QUALIFICATIONS

High School Diploma preferred.

Ability to read and write in English.

Ability to follow verbal and written instructions.

A current and valid New York State driver's license and access to an automobile if van is inoperable or unavailable.

Ability to pass a drug test, motor vehicle and background checks.

Knowledge of basic vehicle maintenance and safe driving.

Must be capable of lifting a minimum of 50 lbs.

 

RESPONSIBILITIES:

1. Report to commissary garage at designated time to pick up and return van.

2. Assume responsibility for loading/unloading delivery equipment into and out of vehicle.

3. Deliver meals according to proper daily delivery procedures.

4. Obtain relevant information regarding recipients and record it.

5. Make appropriate referrals to the central office regarding recipient issues.

6. The following schedule will be maintained after meal delivery is completed:

a. Vehicle log completed daily.  Report maintenance problems or concerns.  Maintain van interior in clean and orderly fashion.

b. Follow established accident and fuel purchase procedures.

7. Other duties as assigned or needed.

 

Interested candidates should send application and resume to Myndi Block, Director of site Services (mblock@mealsonwheelswny.org by January 8th, 2017

Floating Site Manager

POSITION TITLE: Floating Site Manager

JOB STATUS: Part-time

FLSA STATUS: Non-exempt

REPORTS TO: Site Services Manager

POSITION OBJECTIVE:

This PART TIME position is responsible for the operation and management of a site on a floating /rotating basis to ensure coverage during standing site managers’ absences. While serving as a floating site manager, said manager would also be responsible for that site’s assistants and/or volunteers.

QUALIFICATIONS:

Able to lift 35 pounds.

Valid driver’s license and daily access to a car.

A customer service oriented personality.

RESPONSIBILITIES:

1. Supervision of the site, ensuring accurate and timely delivery of all meals to site recipients.

2. Recruit, train, supervise, evaluate and discharge volunteers.

3. Maintain volunteer information database and record weekly volunteer schedules.

4. Maintain census and complete daily and monthly reports.

5. Supervise all staff assigned to site, including ensuring accuracy and timely submission of senior aide timesheets and mileage reports and ensuring adequate daily route coverage.

6. Supervise proper handling of equipment and food.

7. Assist the support team in route direction preparation.

8. Assist in volunteer and community relations.

9. Ensure all food is acceptable for delivery.

10. Communicate recipient health and safety issues to appropriate personnel.

11. Participate as needed in Meals on Wheels committees and sponsored events.

12. Issues communication with home office.

13. Other duties as assigned or needed.

Volunteer

Are you looking for a rewarding opportunity in the community to help fill your time, but you don't need a paycheck?  Learn more about volunteering with Meals on Wheels here: https://mealsonwheelswny.org/volunteer

CONTACT MEALS ON WHEELS FOR WNY

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