Employment Opportunities

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EMPLOYMENT OPPORTUNITIES

JOIN THE FEEDMORE WNY TEAM

If you feel you may be a good fit for one of the job openings listed below, please download and print out the application. Fill it out, and deliver or mail it to: FeedMore WNY, 100 James E. Casey Drive, Buffalo, NY 14206. Please submit a resume with your application and please include your salary requirements. For questions about job openings, use the contact form below.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of FeedMore WNY not to discriminate against any employee or applicant on the basis of race, color, religion, sex, disability, national origin, age, sexual preference, marital status, genetic identity, status as a Vietnam-era special disabled veteran, union status or any other status protected by law (unless a bona-fide occupational qualification applies).

This policy governs all terms and conditions of employment including, but not limited to, hiring, selection, job assignment, promotion, compensation, discipline, leaves of absence, termination and access to benefits and training.

application-pdf FeedMore WNY Employment Application

Administrative Support Assistant

FeedMore WNY is seeking an experienced full-time Administrative Support Assistant with primary responsibilities including but not limited to the following: clerical, and office support functions, in addition to special projects as assigned for management and staff. The Administrative Support Assist greets visitors, handles incoming calls and performs general administrative duties.

 

RESPONSIBILITIES:

  • Greets and directs all community members, visitors, media, donors, etc. and ensures they are connected to the appropriate staff members in a timely and professional manner.
  • Answers all incoming phone calls, records and forwards messages to the appropriate personnel and/or departments.
  • Trains back-up or volunteer personnel on proper techniques, proper handling and etiquette of FeedMore WNY visitors and guests, reception area, telephone system, and all calls.
  • Addresses and handles inquiries such as: Mobile Pantry delivery times, identifying food pantry locations based upon client zip code, and direct delivery time inquiries. Coordinates and refers individuals to emergency food providers in their respective areas.
  • Routes all incoming mail and facilitates all outgoing mail following each manager and department’s preference for mail management and distribution.
  • Coordinates supply orders with the Support Services team and assists with acquisition from other building for distribution.
  • Assists with coordination of meetings and conferences, including calendar reservations, food, supply and beverage needs and other meeting or event needs, as requested.
  • Assists with vehicle reservations and coordination of staff needs for vehicles as requested.
  • Performs general clerical duties to include but not limited to: general copying, faxing, collating, labeling, emails and mailings.
  • Other special tasks and projects as requested by President and CEO, Executive Assistant or management team members.

 

QUALIFICATIONS REQUIRED:

  • MUST have a valid Driver’s License and capable of lifting of 35 lbs.
  • Customer service experience
  • Excellent interpersonal skills, pleasant demeanor and good telephone manner
  • Accurate data entry, basic working knowledge of Microsoft Office Suite products (Word, Excel, PowerPoint)
  • Responsible and well-organized

 

BENEFITS

  • Generous PTO
  • Medical/Dental/Vision
  • Retirement plan

 

To apply send cover letter, resume and salary requirements to:

                                                                                             Melvin Jelks

100 James E. Casey Dr.

Buffalo, NY 14206

Or

mjelks@feedmorewny.org

 

FeedMore WNY is an Equal Opportunity employer: M/F/D/V/SO

Agency Services Manager

Agency Services Manager

FeedMore WNY is seeking an experienced full-time Agency Services Manager with primary responsibility for compliance, grant management, and nutrition compliance/education as well as agency site visits, required reporting, orientation and day-to-day customer service.  In addition, the incumbent will manage agency agreements, policies, procedures, county and other required meetings, committee and coalition work, and the annual agency summit.  Other responsibilities include managing a staff consisting of a coordinator, nutrition resource manager, and administrative personnel and ensuring services are delivered as outlined in the strategic plan. The duties include, but are not limited to, the following:

RESPONSIBILITIES:

  • Provides day to day customer service to agencies, clients and members of the general public, including support, training, compliance, reporting, complaints, concerns, and situations with a sense of urgency.
  • Manages department staff to include directing workflow, development, performance management, and other supervisory duties as necessary.
  • Conducts between 5 and 10 site inspections each month or as needed to ensure compliance.
  • Coordinates timely agency letters and other communications for donations and grants; follows up with delinquent agencies in payments, submission of monthly reports, and those not fulfilling basic membership requirements.
  • Coordinates annual agency summit including venue selection, course development, and communication to agencies and ensuring participation.
  • Establishes and maintains relationships with appropriate external parties who facilitate direct feeding programs.
  • Participates on relevant community coalition groups regarding food relief and appropriate funding sources.
  • Identifies opportunities for current program expansion, including investigating and developing other pertinent community and alternative outreach programs and initiatives and develops a business plan for their implementation and growth.
  • Assists with other duties and projects as requested.

 

QUALIFICATIONS REQUIRED:

  • MUST have a valid Driver’s License with access to vehicle and be capable of lifting of 35 lbs.
  • Minimum of bachelor’s degree in human services field or 3-5 years of relevant industry experience.
  • Minimum of 2 years supervising others.
  • Proficiency with Microsoft Office; excellent verbal and written communication skills.
  • Solid organization and creative, independent problem solving skills with the ability to analyze information.

BENEFITS

  • Generous PTO
  • Medical/Dental/Vision
  • Retirement plan

 

To apply send cover letter, resume and salary requirements to:

Melvin Jelks

100 James E. Casey Dr.

Buffalo, NY 14206

Or

mjelks@feedmorewny.org

 

FeedMore WNY is an Equal Opportunity employer: M/F/D/V/SO

Donor Engagement Coordinator

FeedMore WNY is seeking an experienced part-time Donor Engagement Coordinator. The Donor Engagement Coordinator sustains and grows the organization’s planned giving and monthly giving programs, employee/workplace giving campaigns, and matching gift opportunities.  The duties include but are not limited to the following:

RESPONSIBILITIES:

  • Manage the portfolio of planned and monthly giving prospects/donors from prospect solicitation to post gift management
  • Oversee and expand existing employee/workplace giving campaigns and matching gift opportunities
  • Identify prospects through organization’s existing donors and prospect research
  • Assists with establishing goals for contacts, visits and solicitations
  • Work collaboratively with key staff, Board Members, and key lay leaders to cultivate and grow donor relationships
  • Assists with donor acknowledgment letters and stewardship calls and other correspondence as needed
  • Attend appropriate stewardship and recognition events to assist in management of activities, welcoming guests and gathering of feedback
  • Performs other tasks or projects as assigned

 

QUALIFICATIONS REQUIRED:

  • Bachelors’ Degree and minimum 3 years of experience in a related field
  • Proficient in Microsoft Office; CRM software (Donor Perfect, Raiser’s Edge or Softrek Clearview)
  • Able to communicate clearly and concisely, both orally and in writing
  • Strong organizational, time-management and attention to detail skills
  • Works Independently and as contributing Team member
  • MUST have a valid Driver’s License/capable of lifting of 35 lbs.

 

 

 

To apply send cover letter, resume and salary requirements to:

Melvin Jelks

100 James E. Casey Dr.

Buffalo, NY 14206

Or

mjelks@feedmorewny.org

 

FeedMore WNY is an Equal Opportunity employer: M/F/D/V/SO

 

Grants Administrator

Grants Administrator

FeedMore WNY is seeking an experienced full-time Grants Administrator with primary responsibility for oversight, compliance, and grant reconciliation as it pertains to the Hunger Prevention Nutrition Assistance Program (HPNAP) Operations Support and Seed grants, as well as the Agency Assistance Program (AAP) grant. The Grants Administrator will act as liaison between FeedMore WNY and its member agencies, providing customer service with incoming agency questions and concerns, conducting site visits, and performing general administrative duties.  The duties include, but are not limited to, the following:

RESPONSIBILITIES:

  • Documents and reconciles all activity for Operations Support, Seed, and Agency Assistance Program (AAP) grants including grant application development and processing, providing training to the agencies, and preparing and processing all correspondence
  • Maintains working knowledge of HPNAP Policy and Procedures as they pertain to agencies and FeedMore WNY
  • Acts as HPNAP/AAP Committee Chairperson, coordinating documentation, scheduling meetings, and communicating all information regarding HPNAP/AAP grant
  • Processes grant award check requests and all associated grant correspondence
  • Assists with follow-up and ongoing communication with state HPNAP contract managers
  • Creates and analyzes annual and mid-year reports for HPNAP grants and FeedMore WNY
  • Assists with activities pertaining to the Operations Support, Seed, and AAP grants, to include developing and maintaining processes to monitor and track appropriate assets (e.g., agency equipment)
  • Provides assistance to clients with direction of Emergency Food Relief Organizations (EFRO) in their areas, and acts as a resource for agencies with questions and problems pertaining to FeedMore WNY policies and services, as needed
  • Maintains a working knowledge of overall agency ordering process
  • Conducts site visits and inspections as needed
  • Acts as a point person for receiving monthly report data from agencies, addressing any issues or concerns with agencies, and compiling data for final report
  • Assists with other duties and projects as requested

 

QUALIFICATIONS REQUIRED:

  • MUST have a valid Driver’s License with access to vehicle and be capable of lifting of 35 lbs.
  • Associates Degree and 3-5 in grants administration
  • Proficiency with Microsoft Office; Excellent verbal and written communication skills
  • Solid organization and creative, independent problem solving skills with the ability to analyze information
  • ServSafe Manager certification or ability to acquire upon hire

BENEFITS

  • Generous PTO
  • Medical/Dental/Vision
  • Retirement plan

To apply send cover letter, resume and salary requirements to:

Melvin Jelks

100 James E. Casey Dr.

Buffalo, NY 14206

Or

mjelks@feedmorewny.org

 

FeedMore WNY is an Equal Opportunity employer: M/F/D/V/SO

Intake Social Worker

FeedMore WNY is seeking an experienced full-time Intake Social Worker with primary responsibilities including but not limited to the following: assessment of participants’ health and psychological needs, appropriateness for meal service and coordination and implementation of services plans including information, referrals and linkage.

RESPONSIBILITIES:
 Initiate participant application, make home visits, assess appropriateness for service, obtain relevant
information regarding social, health and psychological needs, if not available from another case
management source.
 Responsible for initiating home delivery service, refer to other appropriate resources, as needed, and
provide continued follow-up, through serving of routes, visits, and phone calls.
 Intake responsibilities include an initial call with the referral source or applicant, completion of intake form
and referral to the appropriate Social Worker and/or other case manager.
 All social workers are responsible to answer inquiries about home delivery service, provide back up and
assistance to each other, as well as other case managers, work with appropriate staff to coordinate service
delivery, and submit timely and accurate monthly statistical/activity reports and other reports as requested.
 Participate in special projects, in-service training of Health Care/Social Agencies, staff and volunteers as
required, work cooperatively with public and private community resources for the coordination of Agency
services, and maintain required professional credentials.
 Maintain current knowledge of community agencies and resources, ensuring dissemination of related
information for all appropriate Agency personnel, and actively participate in community affairs related to
Meals on Wheels programs and goals.
 Perform other duties as so directed.
 Other duties as assigned or needed.
QUALIFICATIONS REQUIRED:
 MUST have a valid Driver’s License and be capable of lifting of 35 lbs.
 B.A./B.S. degree and work experience in the field of human services.
 Proficiency with Microsoft Office; Excellent verbal and written communication skills
 Solid organization and creative, independent problem solving skills with the ability to analyze information

BENEFITS
 Generous PTO
 Medical/Dental/Vision
 Retirement plan

To apply send cover letter, resume and salary requirements to:
Melvin Jelks
100 James E. Casey Dr.
Buffalo, NY 14206
Or
mjelks@feedmorewny.org
FeedMore WNY is an Equal Opportunity employer: M/F/D/V/SO

Nutrition Resource Manager

Nutrition Resource Manager

FeedMore WNY is seeking an experienced full-time Nutrition Resource Manager with primary responsibility for development, implementation, and supervision of plans for nutritional care based on need within the communities we serve. Incumbent will be knowledgeable, adheres to national protocols/guidelines and collaborates with local partners focusing on nutritional principles of diet, food selection, food safety and related economics. The duties include, but are not limited to, the following:

RESPONSIBILITIES:

  • Provides day to day customer service to member agencies, including support for training and other requests with urgency.
  • Manages interns to include directing workflow, performance management, and other supervisory duties as necessary.
  • Documents and reconciles all activity for HPNAP Food Grant and Baby Needs Grant and participates as an active member on associated Committee; Administers the HPNAP Food Safety and Sanitation Project.
  • Provides education and technical assistance to emergency food relief organizations focusing upon nutrition, food safety, use of FeedMore WNY products and services, and resource management to help ensure quality, safe, and cost-effective foods are available to clients in need.
  • Provides technical nutritional assistance to the FeedMore WNY Food Committee and actively participates in product procurement team purchasing planning.
  • Monitors Food Recalls through the FDA and Feeding America and effectively communicates related recall protocols to agencies.
  • Provides technical assistance to FeedMore WNY staff and agencies regarding food safety including safe product handling, storage and shelf life requirements.
  • Actively participates in HPNAP Operations Support Program, and Agency Assistance Program.
  • Assists with other duties and projects as requested.

 

QUALIFICATIONS REQUIRED:

  • MUST have a valid Driver’s License with access to vehicle and be capable of lifting of 35 lbs.
  • Minimum of bachelor’s degree in food service administration, community nutrition, human nutrition, dietetics, public health, health education and/or an equitable degree from an accredited institution.
  • RD/RDN (Commission on Dietetic Registration) or at least two (2) years of professional, community nutrition related work experience.
  • Proficiency with Microsoft Office; excellent verbal and written communication skills.
  • Solid organization and creative, independent problem solving skills with the ability to analyze information.

BENEFITS

  • Generous PTO
  • Medical/Dental/Vision
  • Retirement plan

To apply send cover letter, resume and salary requirements to:

Melvin Jelks

100 James E. Casey Dr.

Buffalo, NY 14206

Or

mjelks@feedmorewny.org

 

FeedMore WNY is an Equal Opportunity employer: M/F/D/V/SO

Site Assistant

POSITION TITLE: Site Assistant
JOB STATUS: Part-time
FLSA STATUS: Non-exempt
REPORTS TO: Site Manager

POSITION OBJECTIVE: Responsible for the daily delivery of meals to recipients by driving and/or serving routes.

QUALIFICATIONS

  • High School diploma preferred.
  • Ability to read and write in English.
  • A current and valid New York State driver's license and assess to automobile.
  • Must be capable of lifting a minimum of 35 lbs

RESPONSIBILITIES:

  1. Assume responsibility for loading vehicle and assist volunteers, if requested.
  2. Deliver meals according to proper food handling procedures.
  3. Remain at site upon return and deliver any meals that may need to be re-delivered.
  4. Obtain relevant information regarding recipients and record it.
  5. Make appropriate referrals to central office regarding recipient issues.
  6. Learn and implement Day Chairman procedures.
  7. Float from one site to another to ensure all routes are covered and meals are delivered.
  8. Other duties as assigned or needed.

Interested candidates should submit a cover letter, resume, and contact information to:

Ashley Yerdon
Director of Site Services
ayerdon@feedmorewny.org

Niagara County Site Services Manager

FeedMore WNY is seeking an experienced part-time Site Services Manager with primary responsibilities including but not limited to the following: overall administration and management of site services for the agency in Niagara
County, responsible for the operation of all field sites and ensuring the daily delivery of meals in Niagara County.

RESPONSIBILITIES:
 Ensure delivery of all meals to qualified recipients and regularly audit the quality of site services including meal
delivery and all other activities where volunteers and site managers are involved.
 Manage scheduling of meal delivery using volunteers wherever possible and using staff and site assistants
when needed to fill volunteer vacancies.
 Participate in hiring process, supervision and training of site managers, site assistants and volunteers.
 Conduct and record site audits to ensure correct meal delivery procedures are maintained in the field.
 Resolve all field issues or direct to appropriate staff for resolution with appropriate follow-up to be conducted.
 Submit team statistical reports and other reports for volunteer and site activity, as requested.
 Schedule and manage site manager meetings as necessary.
 Review, approve and submit payroll and mileage reimbursement.
 Assume operation of any satellite sites as needed.
 Supervise proper handling of equipment and food.
 Test the temperature of meals according to NYS Health Department standards > 140F for hot and < 45F for
cold meals when applicable.
 Assist Support Team in route direction preparation and delivers meals as needed.
 Other duties as assigned or needed.
QUALIFICATIONS REQUIRED:
 MUST have a valid Driver’s License and be capable of lifting of 35 lbs.
 A degree in Human/Social Services or related field and two years paid experience in supervision and/or
volunteer administration or 5 years supervision and volunteer administration
 Proficiency with Microsoft Office; Excellent verbal and written communication skills
 Solid organization and creative, independent problem solving skills with the ability to analyze information

To apply send cover letter, resume and salary requirements to:
Melvin Jelks
100 James E. Casey Dr.
Buffalo, NY 14206
Or
mjelks@feedmorewny.org
FeedMore WNY is an Equal Opportunity employer: M/F/D/V/SO

Van Driver (Substitute)

POSITION TITLE: Site Assistant Van Driver (Substitute)

JOB STATUS: Part-time – Approximate Hours: Monday-Friday 11:00 AM – 2:00 PM

FLSA STATUS: Non-exempt

REPORTS TO: Director of Site Services

 

POSITION OBJECTIVE: Responsible for the daily delivery of meals to recipients by driving and/or serving routes utilizing the agency van.

 

QUALIFICATIONS

High School Diploma preferred.

Ability to read and write in English.

Ability to follow verbal and written instructions.

A current and valid New York State driver's license and access to an automobile if van is inoperable or unavailable.

Ability to pass a drug test, motor vehicle and background checks.

Knowledge of basic vehicle maintenance and safe driving.

Must be capable of lifting a minimum of 50 lbs.

 

RESPONSIBILITIES:

1. Report to commissary garage at designated time to pick up and return van.

2. Assume responsibility for loading/unloading delivery equipment into and out of vehicle.

3. Deliver meals according to proper daily delivery procedures.

4. Obtain relevant information regarding recipients and record it.

5. Make appropriate referrals to the central office regarding recipient issues.

6. The following schedule will be maintained after meal delivery is completed:

a. Vehicle log completed daily.  Report maintenance problems or concerns.  Maintain van interior in clean and orderly fashion.

b. Follow established accident and fuel purchase procedures.

7. Other duties as assigned or needed.

 

Interested candidates should send application and resume to Ashley Yerdon at ayerdon@feedmorewny.org.

Volunteer Manager

FeedMore WNY is looking for a Full-Time Volunteer Manager. Primary responsibilities include recruiting and managing volunteers, coordinating and recruiting Adopt-A-Route partners, managing volunteer recognition events and volunteer retention efforts, and speaking at public engagements. The work schedule is Tuesday through Saturday, with potential night and weekend shifts as events occur. Responsibilities also include but are not limited to the following:

  • Serves as key point of contact and fulfills associated requests from community members interested in volunteering, responding to all requests within agreed upon timeframes.
  • Develops, coordinates, promotes, and maintains the Adopt-A-Route program.
  • Administers United Way Day of Caring projects by identifying and facilitating operations, staff, and volunteer needs.
  • Recruits, screens, schedules, coordinates and retains meal delivery, warehouse and office volunteers, including:
    • working with FeedMore WNY staff to identify volunteer-specific projects
    • responding to volunteer inquiries
    • scheduling and/or coordinating volunteers for FeedMore WNY projects
    • providing tours for volunteer groups
    • escorting volunteers throughout FeedMore WNY facilities as needed
    • generating volunteer policies, protocol and standards
  • Develops and maintains volunteer schedules, confirmation, and thank you process.
  • Creates, implements and oversees volunteer recognition and retention events, community partner events, and other special events as needed.
  • Coordinates/attends and manages staffing arrangements for volunteer fairs and outreach/community events (including occasional nights and weekends).
  • Serves as a speaker at volunteer-recruitment and tabling events as needed.

To Apply: Send cover letter, resume and salary requirements to mjelks@feedmorewny.org.

FeedMore of WNY is an equal opportunity employer. All employees and applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Volunteer

Learn more about volunteering with FeedMore WNY here: https://mealsonwheelswny.org/volunteer

CONTACT FEEDMORE WNY

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