CHIEF OPERATIONS OFFICER
Kathleen Graim has been the Chief Operations Officer since April 2018. In this role she oversees the Nutrition, Social Work and Site Services teams. She also manages the relationship with the Erie County Department of Senior Services and Bateman Community Living, the food service provider. She will take the lead on securing new business and will assist with product roll-outs and other special projects.
Prior to joining Meals on Wheels, she spent nearly nearly 30 years with TOPS Markets, most recently serving as their Merchandising and Training Specialist. She has deep expertise in management, marketing, customer service, training and motivation, food safety and community development.
Kathleen has her Bachelor of Science in Accounting from the University at Buffalo.